Avaya 6209.1 시험문제

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시험 번호/코드: 6209.1
시험 이름: Avaya (Avaya Aura Contact Center CCT and Multimedia Implementation Exam)

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NO.1 A technician has installed Communication Control Toolkit (CCT). Which three elements are added to the
event viewer? (Choose three)
A. NCCT Call Log
B. NCCT Security
C. NCCT Audit Log
D. NCCT Error Log
E. NCCT System Log
Answer: B,D,E

Avaya자료   6209.1 pdf   6209.1

NO.2 An agent with Avaya Aura Agent Desktop cannot log into the Contact Center. The technician needs to
verify network connectivity from the agent PC to the Contact Center Multimedia server.
Which command is used to verify the physical network connection between agent PC to the CCMM
server?
A. Arp
B. Ping
C. Tracert
D. Ipconfig
Answer: B

Avaya최신덤프   6209.1 dump   6209.1   6209.1덤프   6209.1자격증

NO.3 A network drive is being mapped that will be used to setup the Contact Center Multimedia database.
The following information is provided:
-The Contact Center Multimedia server name is CCMM001
-The Contact Center Multimedia server IP address is 192.167.140.15
-The backup server name is backup004
-The backup server IP address is 192.167.140.20
-The backup folder name is dbbackup
What is the UNC path for the mapped network drive.?
A. \192.167.140.15\dbbackup
B. \CCMM001\dbbackup
C. \192.167.140.20\dbbackup
D. \dbbackup\backup004
Answer: B

Avaya자료   6209.1 dumps   6209.1기출문제   6209.1

NO.4 A technician has been asked to generate outbound and multimedia reports based on data stored
within the Contact Center Multimedia (CCMM) database. The technician must also access multimedia
data sources through the Report Creation Wizard for reporting customization. The CCMM server has
been added to the Contact Center Manager Administration (CCMA).
Which additional step is required to complete this task?
A. Assign the CCMM server as a reporting server for the Contact Center Manager Server (CCMS)
B. Add the Communication Control Toolkit (CCT) server to theCCMA
C. Add the Microsoft Exchange server to the CCMA
D. Assign the CCT server as a reporting server for the CCMS
Answer: A

Avaya   6209.1   6209.1   6209.1 dump

NO.5 A technician is adding an agent in the Contact Center Manager Administration (CCMA) utility. But no
option to add Communication Control Toolkit (CCT) user account details is presented.
What option must be taken to solve this problem?
A. The agent user type must be set to supervisor agent
B. Enter the SIP address of the agent ­ t he vo i ce u ri se r ve r
C. The Create CCT agent
option must be selected
D. The agent first and last name must be populated
Answer: C

Avaya   6209.1   6209.1시험문제   6209.1기출문제

NO.6 The technician needs to install an Avaya Aura Contact center in a co-resident configuration to support a
contact center with less than 200 agents or less than 12000 calls per hour. The Contact Center Support
Multimedia Outbound and Universal Networking. The co-resident applications link through Contact Center
Manager Server, License Manager, Contact Center Manager infrastructure, Communication Control
Toolkit, Contact Center Multimedia, Server Utility and Avaya Media Server. For this installation, what is the
drive letter and size of the hard disk partition required for the Avaya Aura Contact Center application?
A. C:\ and 60 GB
B. D:\ and 80 GB
C. E:\ and 120 GB
D. F:\ and 300 GB
Answer: B

Avaya덤프   6209.1   6209.1   6209.1   6209.1시험문제   6209.1

NO.7 Where can the settings are configured for the inbound mail handler (IMH) such as the time between
intervals?
A. Through the Contact Center Manager Administration Network Configurations screen
B. Through the email server
C. Through the Outbound Campaign Manager
D. Through the Multimedia Administrator
Answer: A

Avaya시험문제   6209.1   6209.1   6209.1

NO.8 The technician has installed a Contact Center multimedia (CCMM)email and web services to the
Contact Center solution.
What do the customers email and web server connect to?
A. Customer LAN
B. Contact Center Server Subnet
C. Customer server ELAN
D. Contact Center Server ELAN
Answer: A

Avaya최신덤프   6209.1   6209.1기출문제   6209.1   6209.1기출문제

NO.9 A technician has installed Contact Center Multimedia (CCMM) within the Contact Center environment.
Multimedia skillsets must be defined in the Contact Center Administration (CCMA) for multimedia routing
to occur.
What name convention differentiates multimedia skillsets from voice skillsets?
A. Add a multimedia suffix to the skillset name
B. Add a multimedia prefix to the skillset name
C. Add a multimedia disposition code to the skillset name
D. Add multimedia to the skillset name.
Answer: B

Avaya   6209.1   6209.1자격증   6209.1자료

NO.10 You have installed Communication Control Toolkit (CCT) and need to add the CCT server in the Contact
Center Administration (CCMA) web interface and associate it to a Contact Center Manager Server
(CCMS). After adding the CCT server, you are unable to associate it with the CCMS, what is a problem
with this installation?
A. No CCT users have been created
B. The CCT server does not have valid licenses
C. The CCT server has not been added in CCMA
D. Open Queue has not been enabled on the CCMS
Answer: D

Avaya   6209.1   6209.1인증   6209.1

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시험 번호/코드: 3101
시험 이름: Avaya (Avaya Aura® Communication Manager and CM Messaging - Embedded Maintenance and Troubleshooting Exam)

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NO.1 Communication Manager Messaging users are reporting that their message lights do not come on
when broadcast messages are delivered to their mailboxes.
How can this be resolved?
A. Set up the broadcast mailbox to automatically turn on message notification.
B. Change the subscriber broadcast permissions to "Both".
C. Change the system administration screen so that the broadcast message is delivered during the
"System Prime Time".
D. Have the user turn on message notification when the y creates the broadcast message.
Answer: C

Avaya   3101 dump   3101 pdf   3101

NO.2 Which two switching processes work together in an external call process setup? (Choose two)
A. Hunt group
B. Pickup group
C. Trunk group
D. signaling group
E. Abbreviated dialing group
Answer: C,D

Avaya   3101자료   3101   3101

NO.3 You need to create a now mailbox so that subscriber can send priority mail messages and file
attachments using Internet Messaging.
How do you enable a subscriber to send priority mail messages and file attachments using internet
Messaging from the Messaging/ Administration > Subscriber Management COS Sections >
PERMISSIONS > menu?
A. Type = none Priority Messages = yes MCAPI Message Transfer = yes, MCAPI Access = yes
B. Type = call-answer,
Priority Messages
yes
MCAPI Message Transfer
no,
MCAPI Access = yes
C. Type - none.
Priority Messages = no,
MCAPI Message transfer = yes,
MCAPI Access = yes
D. Type = call-answer
Priority Messages = yes,
MCAPI message transfer = yes,
MCAPI Access = no
Answer: A

Avaya   3101   3101자료   3101   3101   3101

NO.4 A subscriber is not able to receive new messages. The voice messaging administrator checks the
system and notices a large number of threshold exceptions for the subscriber. The administrator needs to
resolve the threshold warnings and enable the subscriber s mailbox to receive new message without
affecting existing messages.
What would you recommend to the voice messaging administrator?
A. Log into the system using Profile 18 and Increase the mailbox space on the Subscriber or COS.
B. Log into the system using Profile 18 and decrease the message retention time on the Subscribersor
COS screens.
C. Log Into the system using Profile 19 and increase the message retention time on the Subscribers or
COS screens.
D. Log into the system using profile 19 and decrease the message retention time on the Subscriber or
COS screens.
Answer: A

Avaya   3101인증   3101최신덤프   3101기출문제

NO.5 In addition to consulting Avaya Aura Communication Manager Server Alarms (03-602798) for
interpreting the Server Alarms section of the Current Alarms Page as shown In the exhibit, what other
information source helps interpret these alarms l
A. Status Summary page (SMI)
B. SAT: display alarms comma
C. Server manufacture s maintenance documentation
D. SAT: display events command
Answer: D

Avaya   3101   3101   3101   3101

NO.6 Avaya Communication Manager 6.0 offers the Feature and Evolution server options. Which two IP
station protocols do the Feature and Evolution server options support? (Choose two)
A. SIP
B. T.38
C. RTP
D. H.323
E. UDP
Answer: A,D

Avaya   3101   3101기출문제   3101

NO.7 An IP telephone is registered and has dial tone, but Telephones In the same work area work properly.
What Is the likely source of the problem?
A. Faulty gateway port
B. Incorrect dial plan
C. Station administration
D. Trunk group administrator
Answer: C

Avaya dumps   3101   3101

NO.8 Which command can you use to troubleshoot port network routing/tracing problems to devices greater
than six hops away?
A. tracert
B. trace-rout
C. List trace
D. /user/sbin/tracepath6
Answer: B

Avaya   3101   3101

NO.9 A Communication Manager Messaging user reports that someone is accessing their mailbox and
deleting messages.
Which logs would you check to see who logins into the mailbox and message status A. Administrators Log
B. Subscriber Log
C. Mailbox Log
D. Activity Log
Answer: A

Avaya   3101시험문제   3101시험문제   3101   3101최신덤프

NO.10 A user is a new employee of ABC Co. and their manager supplies them with 9600 desktop IP telephone
and login information and tells the user to plug the cord into the jack near their desk. The user plugs in the
telephone, lifts the handset, but there is no dial tone and call cannot be made.
What should the user do? (Choose two)
A. Unplug the telephone and plug it back again.
B. returns the telephone because it is defective
C. Wait for the prompt for the extension number and password
D. Plug the telephone into another jack.
Answer: A,D

Avaya   3101 pdf   3101시험문제   3101   3101덤프

NO.11 Which linux command allows you to see what updates are currently loaded on Communication
manager and CM Messaging?
A. update_info
B. update_display
C. update_show
D. update_manage
Answer: A

Avaya   3101덤프   3101덤프   3101   3101   3101

NO.12 In which failover scenario is the Alternate Gatekeeper List used?
A. H.323 endpoints that have lost connection to the gatekeeper
B. H.248 gateways that have lost connection to the server
C. H.323 endpoints that have lost connection to the IPSI
D. IPSIs that have lost connection to the server
Answer: A

Avaya   3101   3101   3101

NO.13 A number of LSPs have taken over due to a network failure or a defective server, where the course is
undetermined.
In which two ways can the system be returned to its normal configuration? (Choose two)
A. Automatically, after the system clock reset
B. Automatically, after the next savetranslation command
C. Automatically, based on call volumes or schedule
D. Only after incorrect administration is connected
E. On-demand (forced. fallback
Answer: C,E

Avaya dumps   3101기출문제   3101인증   3101최신덤프   3101

NO.14 Which two types of violations does the Communication Manager Security Violation Notification (SVN)
feature monitor and report? (Choose two.)
A. Media gateway login violations
B. System Management Interface (SMI) login violations
C. Trunk access code (TAC. violations
D. Station security code violations
E. Remote access barrier code violations
Answer: B,E

Avaya인증   3101기출문제   3101 dumps   3101자격증

NO.15 Which two SAT based tools are helpful in diagnosing call setup sequences and processor two.?
A. List trace station/tac/ras command
B. Status media processor hoard
C. mst (Message Sequence Tracecommand
D. status processor -ip-inter face
E. List measurements clan/dsl/a
Answer: A

Avaya   3101   3101

NO.16 Telephone bills indicate an unusual level of usage of outbound traffic on the inbound-only trunk. Which
command would you use to validate that calls are not being made on the inbound trunk group only?
A. list trace tac
B. List measurement route-pattern
C. List measurementstrunk-group
D. List measurementscall-rate
Answer: D

Avaya   3101   3101   3101자료

NO.17 In Which three places can you look up the branch gateway firmware version? (Choose three)
A. tem Management Interface (SMI)
B. GUI Device Manage
C. System Access Terminal (SAT)
D. Gateway command line
E. Linux command line
Answer: C,D,E

Avaya   3101인증   3101 dumps   3101자료

NO.18 Which two SAT commands are useful in monitoring overall system performance

3200.1 덤프 Avaya 인증

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시험 번호/코드: 3200.1
시험 이름: Avaya (Avaya Modular Messaging with Avaya Message Store Implementation and Maintenance Exam)

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NO.1 A technician is installing Outlook Thick Client (OIC).
Which ports on the network need to be opened to allow communications to the Modular Messaging
system?
A. Ports 21 or 23
B. Ports 21 and 443
C. Ports 25, 143, and 389
D. Ports 25, 143, and 5001
Answer: C

Avaya   3200.1 pdf   3200.1기출문제   3200.1   3200.1자격증   3200.1

NO.2 A technician is installing a service park on a Modular Messaging Single Server. The technician has
copied the updates to the server using the System Platform.
In which folder on the Messaging Application Server (MAS) will the technician find the updates.?
A. C:\Avaya_ Support\Updates
B. C:\Avaya Modular Messaging\Patch Cache
C. C:\Important_Files
D. C:\MM_PATCH_FILES
Answer: D

Avaya   3200.1   3200.1기출문제   3200.1

NO.3 A technician is installing a now Avaya Modular Messaging 5.2 Single Server. The customer wants to
include a Web Client server in the installation.
Which two statements about the Web Client are true? (Choose two.)
A. Web Client can be installed on a separate server from Avaya Modular Messaging.
B. Web Client can be installed as a virtual machine on the System Platform Server.
C. Web Client is not supported by Avaya Modular Messaging 5.2 Single Server.
D. Web Client software should be installed on the Message Application Server (MAS) virtual machine.
Answer: C,D

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NO.4 A customer is migrating from Modular Messaging 3.0 on a S3400 server to Modular Messaging
5.2. Which two pieces of information must be obtained to successfully complete this migration? (Choose
two.)
A. the PBX translations
B. the original planning forms for the system that runs on release 3.0
C. the latest analyzed DCT file for the system
D. the private Messaging Application Server (MAS) and Messaging Storage Server (MSS) NetBIOS name
Answer: B,C

Avaya시험문제   3200.1 pdf   3200.1덤프

NO.5 Which three are steps to finish Message Storage Server (MSS) administration? (Choose three.)
A. Administer Classes of Service (CoS).
B. Enter the final IP addresses.
C. Administer switch integration.
D. Place the MSS in a Windows domain.
E. Administer special mailboxes.
Answer: A,D,E

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NO.6 When considering password security, mailbox passwords can be required to have a specific length.
What is the default minimum subscriber password length, and what is the maximum length the word can
be set to?
A. Default 6; Maximum 10
B. Default 6; Maximum 20
C. Default 4; Maximum l5
D. Default 4; Maximum 10
E. Default 5; Maximum 10
Answer: C

Avaya   3200.1기출문제   3200.1   3200.1 dumps

NO.7 Which backup type is supported for the Avaya Modular Messaging Single Server?
A. Type 2 or 4 DVD RAM cartridge
B. DVD-RW disk
C. FTP/SFTP backup
D. Norton Ghost
Answer: C

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NO.8 Which three are pre installation tasks that Avaya recommends for the initial installation of the Modular
Messaging 5.2 system? (Choose three.)
A. Download the software updates and service packs.
B. Run the backup and verification tool.
C. Complete the Data Collection Tool data file.
D. Acquire the RFA authorization file.
E. Download the Configuration Notes.
Answer: A,C,E

Avaya자격증   3200.1   3200.1

NO.9 As part of the initial installation, configuring the "Offline Access" is important in case there is problem
with the Message Application Servers (MAS) accessing the Message Storage Server (MSS). At which
point in the insinuation process should the "Offline Access" be configured?
A. when configuring the Web Subscriber options
B. only after the MSS is configured
C. when configuring the primary MAS
D. only after all the MASs are configured
Answer: D

Avaya자료   3200.1시험문제   3200.1   3200.1

NO.10 A customer had a catastrophic failure, and has just finished reloading a system. They would like to
restore all their data horn an ftp/sftp backup. Which statement described the first Step to restoring their
data in this manner?
A. Stop the voice system processing.
B. Install the latest service pack and patches.
C. Administer the TCP/IP settings
D. Reboot the Messaging Storage Server (MSS).
Answer: A

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시험 이름: Avaya (Avaya IP Office Configuration and Maintenance Exam)

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NO.1 After an IP Office upgrade, the customer reports that "Please Wait" continuously appears on the 5420
DS telephone.
What will resolve the problem?
A. Start the IP Office Manager application.
B. The 5420 DS is corrupted and must be replaced.
C. If IP Office does not restart correctly. Power-off and power-on IP Office and the problem will be
corrected.
D. The CCR lost connection to IP Office. Wait until the LED on the CCR status turns green again and the
telephone will start to work.
Answer: A

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NO.2 Which license will enable VoiceMail Pro database interactions?
A. Basic Edition
B. Essential Edition
C. Preferred Edition
D. Advanced Edition
Answer: D

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NO.3 A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from
anywhere in the network. Which two will allow thorn to do this? (Choose two.)
A. System Status Application
B. Telnet session to the IP Office
C. Web session to the IP Office address
D. SSH session to the IP Office address
Answer: A,C

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NO.4 Which application can be used in conjunction with one-X Portal to provide full softphone and call
handling capability for users?
A. IP Office Voice Portal
B. IP office Video Softphone
C. IP Office Phone Manager Pro
D. IP Office Softconsole
Answer: B

Avaya자격증   3001   3001기출문제

NO.5 Which application will allow a system administrator to see historical inbound and outbound traffic
information on a trunk in the IP Office?
A. Advanced Summary Reporter
B. CallDetail Reporter
C. System Status Application
D. Historical Reporting Application
Answer: C

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NO.6 From which application are log files required for escalating issues to Avaya support?
A. Manager Report
B. Customer Call Status
C. System Monitor
D. SMDR
Answer: C

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NO.7 A customer is installing an IP500v2 with one hundred 1600 series IP Phones. The customer has an
existing Juniper VPN gateway for their remote workers and would like to provide hard telephones for their
remote workers to login at home.
What is needed to accomplish this?
A. modified 46xxsettings.scr file
B. VPN gateway for each remote worker
C. 1616 IP Phone with VPN software
D. modified 46vpnsettings.txt file
Answer: B

Avaya   3001   3001 pdf   3001

NO.8 Which two are power options for IP telephones on the IP Office? (Choose two.)
A. Class "B" 24 Volt power supply
B. Class "A" 24 Volt power supply
C. Power over Ethernet switch conforming to 802.3af standards
D. 1151D1 individual Power Supply and the 115D2 Individual Power Supply with Buttery Backup
Answer: C,D

Avaya   3001자격증   3001자료   3001인증

NO.9 A customer has UMS enabled on their VoiceMail Pro server. They wish to use Microsoft Outlook to
retrieve voicemail messages and are not using Microsoft Exchange as the message store.
Which protocol must be configured in Microsoft Outlook to access their messages?
A. POP3
B. IMAP
C. HTTP
D. MAPI
Answer: B

Avaya기출문제   3001   3001시험문제

NO.10 The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified
extension at a specified time. The telephone will display "Alarm" and the prompt that will play is. "This is
an alarm call please hang up".
Which description is true?
A. The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
B. The telephone display message cannot be changed.
The prompt cannot be changed.
C. The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
D. The telephone display message can be changed.
The prompt can be changed by telephone or can use a .wav file.
Answer: D

Avaya최신덤프   3001   3001

NO.11 Calls into the IP500 are not ringing to the expected user.
Which statement correctly describes how the Call routing is validated?
A. Use the System Status Application (SSA) to see what user the call is ringing to.
B. Use Customer Call Status (CCS) to see what user the call is ringing to.
C. Capture a System Monitor trace and escalate to Avaya for an answer.
D. Wait until the system Is Idle and place test calls so you can hear which telephone is ringing.
Answer: A

Avaya   3001   3001   3001자료

NO.12 On the IP Office SIP line, the customer has marked the Network Topology to "None". The IP Office
STUN program is run on IP Office LAN1 and the results show "Symmetric Firewall" on LAN2.
How would IP Office route SIP calls?
A. SIP Calls will be routed by the IP Office NAT table.
B. SIP Calls will be routed by the IP Office routing table.
C. SIP calls will be routed on LAN 1 because "Symmetric Firewall" provides "Security".
D. SIP calls will be routed on I AN 2 because "Open Internet" is a direct connection to the Internet.
Answer: B

Avaya   3001   3001

NO.13 When testing an implementation, users are attempting to dial out of the system (outbound tall) and they
receive the message Unobtainable
on the display of their telephones, and the tall fails.
What is the cause of the problem.?
A. The user rights are not defined.
B. The upgrade license is not valid in the IP Office.
C. The lines on the system are out of service.
D. The users have not been assigned a direct dial code.
Answer: C

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NO.14 .What is the format for an ARS short rode to dial a telephone number on a SIP line with Trunk ID 20?
A. Number: N;
Telephone Number: N ± @ s i pp r pv i de r. co
Feature: Dial Line Group 20
B. Number: N
Telephone Number: N @sipprpvider.com
Feature: Dial
Line Group 20
C. Number: N;
Telephone Number: Nsi7204441000
Feature: Dial
Line Group 20
D. Number: N;
Telephone Number: N sipprpvider
Feature: Dial
Line Group 20
Answer: A

Avaya   3001   3001자료

NO.15 Where can additional IP Office Service User logins be setup?
A. the IP Office Softphone Application
B. the IP Office System Monitor Application
C. the IP Office Manager Network Configuration
D. the IP Office Manager Security Settings
Answer: D

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시험 번호/코드: 3000-2
시험 이름: Avaya (ACSS Small and Medium Enterprise (SME) Communications)

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NO.1 The design for an IP Office has two locations. They will need phones, voicemail, and
meet me
conferencing ability. They will have a PRI at the main office and the remote office will also
use it for
inbound and outbound calls. The main site has forty users and one fax machine. The remote
site has
fifteen users and one fax machine.
Which cards and modules are required in the IP Office at the main site to support all digital
phones?
A. IP500 Preferred edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal
PRI Trunk
Card, one DS30 Module
B. IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal
PRI Trunk
Card, one DS30 Module
C. IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32,
Universal PRI
Trunk Card, one DS30 Module
D. IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32,
Universal PRI
Trunk Card, one DS30 Module
Answer: D

Avaya기출문제   3000-2인증   3000-2

NO.2 Which supported hardware is needed to protect an analog extension port that is in a
different building
than the control unit?
A. ITWLinx towerMAX DS/2
B. Analog surge protector
C. ITWLinx towerMAX SCL/8
D. IP Office Barrier Box
Answer: D

Avaya   3000-2자격증   3000-2자료

NO.3 Which two cards can give the IP500 control unit the full ability to interface to a T1/E1
ISDN trunk
without additional licenses? (Choose two.)
A. IP 500 PRI U
B. Voice Compression Module
C. ISDN U
D. PRI 24/30
E. Legacy Carrier Card
Answer: D,E

Avaya최신덤프   3000-2   3000-2   3000-2

NO.4 Which two are power options for IP telephones on the IP Office? (Choose two.)
A. Class "B" 24 Volt power supply
B. 1151D1 Individual Power Supply and the 1151D2 Individual Power Supply with Battery
Backup
C. Class "A" 24 volt power supply
D. Power over Ethernet switch conforming to 802.3af standards
Answer: B,D

Avaya   3000-2   3000-2   3000-2 dumps   3000-2자료

NO.5 You need to implement the new tourist information center (TIC) in Milan. The
requirement is to have an
Auto Attendant that can supply up to three levels (caller can choose option 1, then 2, and
finally option 3)
for 10 different information groups such as City Guides, "points of view", Hotels with available
room, etc.
An additional requirement is to have the voicemail to email option for all people working at
the TIC of
Milan.
Which IP Office version will meet these requirements for the least cost?
A. IP Office Preferred Edition
B. IP Office Preferred Edition and IP Office Advanced Edition
C. IP Office Essential Edition
D. IP Office Advanced Edition
E. IP Office Basic Edition
Answer: C

Avaya   3000-2인증   3000-2자격증   3000-2

NO.6 A client requests VoiceMail Pro with UMS to be installed. During the installation
process the option for
UMS does not appear.
What is the cause?
A. The UMS service is installed automatically.
B. The UMS licenses have not been loaded.
C. The server platform does not meet the requirements.
D. The Windows account does not have permission.
Answer: C

Avaya시험문제   3000-2 pdf   3000-2최신덤프   3000-2자격증

NO.7 A customer is running SIP phones that are locked down to G.729a.
What is the bandwidth used for the speech of ten simultaneous calls?
A. 63 Kbps
B. 80 Kbps
C. 560 Kbps
D. 640 Kbps
Answer: B

Avaya기출문제   3000-2   3000-2   3000-2

NO.8 A customer has opened up another location in London that will have four employees
and wants to SCN
this site with the current location in New York City which has an IP500 that has been installed
for over a
year without any software revisions.
Which two solutions do you recommend for the London location? (Choose two.)
A. Install the IP500 with the VCM 32 and the 12 port Ethernet switch on a UPS, ground the
IP500,
upgrade the IP500 to the same version as the IP500 in New York City, install four digital
phones, and
verify the correct software version on the phones.
B. Install the IP500 with VCM 32, add a digital station module on the IP500, Put the IP500
and the DS
module on a UPS, earth ground the IP500 and the digital station module, match the IP500
and DS
module with the version level with New York City and install the four digital phones.
C. Install four digital phones and create a VPN connection between London and New York
City for the
digital phones to connect back to the digital station module in New York City.
D. Install the IP500 with the VCM 32 on a UPS, a 12 port POE switch on a UPS, earth
ground the IP500,
match the IP Office version level with New York City, install four IP Phones, and verify the
correct
software version on the IP phones.
Answer: B,D

Avaya시험문제   3000-2인증   3000-2시험문제   3000-2

NO.9 A customer is requesting space required for an IP500 and expansion modules. IT says
that they have
12U space (2U = 73mm / 2.9") available in their rack. 35 DS phones and 30 analog phones
are required.
The customer also has one analog trunk. In case of power failure, one analog phone has to
ring. The
VMPRO server takes 4U space on the rack.
What is the minimum space required for the IP Office?
A. 2U
B. 6U
C. 8U
D. 12U
Answer: B

Avaya   3000-2   3000-2   3000-2   3000-2최신덤프

NO.10 A customer has opened up a new location in London that will have four employees.
They want to SCN
this site with the current location in New York City which has an IP500 that has been installed
for over a
year without any software revisions. The employees in London will use the New York City
location for all
outbound and inbound calls and want to be able to dial any extension at either location.
What should you recommend for this customer?
A. Install an IP500 with four digital phones in London and use short codes to dial across the
H.323 IP
trunk to connect back to New York City.
B. Install an IP500 with four IP phones in London and create a VPN connection between
London and New
York City with firewalls at both locations using double network address translations.
C. Install an IP500 with four IP phones in London and use the H.323 IP trunk for a SCN to
connect back to
New York City to dial out of New York City.
D. Install an IP500 with four IP phones in New York City and use the H.323 IP trunk for a
SCN to connect
back to London to dial out of London.
Answer: C

Avaya dumps   3000-2기출문제   3000-2인증

NO.11 Your customer has requested that you implement a plan to give their two sites
complete resiliency.
Which two will accomplish this? (Choose two.)
A. IP Office Resiliency License
B. IP Phones with backup call server
C. IP500v2 with redundant processor
D. Preferred Edition
Messaging at both locations
Answer: B,D

Avaya dump   3000-2   3000-2   3000-2   3000-2최신덤프

NO.12 In Windows Services, which tab would you use to allow the VoiceMail Pro service to
run as a specific
user?
A. General
B. Advanced
C. Log On
D. Dependencies
E. User
Answer: C

Avaya   3000-2   3000-2

NO.13 Which two licenses are required to support an Interactive Voice Response (IVR) and
Text To Speech
(TTS) enabled auto attendant? (Choose two.)
A. IP Office Essential System license
B. IP Office Preferred System license
C. IP Office Advanced System license
D. VMPro TTS (Generic)
E. Database license
Answer: B,C

Avaya기출문제   3000-2   3000-2

NO.14 Which three requirements are collected during the Infrastructure Data Gathering
phase? (Choose
three.)
A. Productivity Requirements
B. Physical Layer: Existing Telecom Infrastructure
C. Above Physical Layer: Existing Data Network
D. Line of Business application integration needs
E. Current PBX/Key System Features and Dial Plan
Answer: B,C,E

Avaya   3000-2자격증   3000-2자료   3000-2   3000-2 dump

NO.15 Call routing in a multi site SCN solution needs careful planning to prevent which three.?
(Choose three.)
A. VCM resources are not over subscribed.
B. VMPro ports are not over subscribed.
C. Trunk ports are not over subscribed.
D. ACD routes are not compromised.
E. Calls are not tromboned.
Answer: A,B,C

Avaya자료   3000-2   3000-2최신덤프

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Avaya 자격증 6201-1 시험덤프

ITExamDump에서는 전문Avaya 6201-1인증시험을 겨냥한 덤프 즉 문제와 답을 제공합니다.여러분이 처음Avaya 6201-1인증시험준비라면 아주 좋은 덤프입니다. ITExamDump에서 제공되는 덤프는 모두 실제시험과 아주 유사한 덤프들입니다.Avaya 6201-1인증시험패스는 보장합니다. 만약 떨어지셨다면 우리는 덤프비용전액을 환불해드립니다.

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시험 번호/코드: 6201-1
시험 이름: Avaya (Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Exam)

저희는 수많은 IT자격증시험에 도전해보려 하는 IT인사들께 편리를 가져다 드리기 위해 Avaya 6201-1실제시험 출제유형에 근거하여 가장 퍼펙트한 시험공부가이드를 출시하였습니다. 많은 사이트에서 판매하고 있는 시험자료보다 출중한ITExamDump의 Avaya 6201-1덤프는 실제시험의 거의 모든 문제를 적중하여 고득점으로 시험에서 한방에 패스하도록 해드립니다. Avaya 6201-1시험은ITExamDump제품으로 간편하게 도전해보시면 후회없을 것입니다.

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NO.1 A customer has purchased 5200 agent licenses and each agent has been assigned at least 3 skills.
Which two values would be a valid Data Storage Allocation entry for "Maximumagents lagged in"?
(Choose two)
A. 10400
B. 15600
C. 100000
D. 500000
Answer: A,B

Avaya기출문제   6201-1   6201-1기출문제   6201-1

NO.2 Which two CommunicationManagerfeatures does the VALcircuit pack support? (Choose two.)
A. Music-an-hold
B. Voice over IP
C. Integrated Announcements
D. Local Announcements
Answer: C,D

Avaya dump   6201-1   6201-1   6201-1 pdf   6201-1

NO.3 In an active non-Expert agent selection (AES) environment, what is each hunt group known as?
A. Agent
B. Split
C. Skill
D. Vector
Answer: C

Avaya   6201-1   6201-1   6201-1

NO.4 Toactivate, which three options require an Avaya authorization password? (Choose three)
A. simultaneous CMS Supervisor logins
B. the number of agents thatthe CMS can report on
C. the number of users that can be administered in the CMS
D. the number of ACDs thatthe CMS system can monitor
E. features assigned to each user
Answer: A,D,E

Avaya   6201-1   6201-1덤프

NO.5 A customer just upgraded their CMS to releaseR16 from release Rt4. Theswitch is releaseCM4 and is
not going to be upgraded to CM 6untilnextweek
When the switch is upgraded,what needs to happen before the link will come up using theCM6 protocol?
A. Only the reporting adjunct in the switch needs to be changed to R16 CMS.
B. Only the switch release in the CMS needs to be changed to CM6.
C. Both the reporting adjunctthe switch and the switch release in the CMS need to be updated
D. It is not necessary fareither the reporting adjunct orthe switch release to change.
Answer: C

Avaya덤프   6201-1   6201-1   6201-1

NO.6 When connecting the service PC to S8800, the cable connects the System Management Ethernet
connector port.
Which port is used when hooking the monitor to the CMS T5220?
A. SER MGT Port
B. NET MGT Port
C. NET 1Port
D. XVR-300XB port
Answer: A

Avaya   6201-1기출문제   6201-1

NO.7 Click theexhibit button
A Miami basedmedical center is defining evacuation procedures for severe weather conditions The center
has decided to plan for two types evacuations, major and minor During a minor evacuation; the center
willstaff only a few medical answer line agents to answer critical callsmajor evacuation the answer line will
not be staffed instead of reaching alive agent, callers willreceive a pre-recordedinformation
Inthe example vector segment, what is represented by the Ein steps 2 and 3?
A. E is a standard vector code for evacuation
B. E has been administered as a Feature Access Code
C. Ehas a vector variable that is changed when an evacuation is required
D. E is assigned to a VDN that routes calls to an evacuation vector
Answer: D

Avaya   6201-1시험문제   6201-1기출문제

NO.8 The Quick Credit call center opened at 8 a.m. on the Friday, the day after a holiday By8:30, the
customer service line had received 6 customercomplaints all1 stemming from calls to the center the day
before. Callers complained thatthey received the all agents are busy
recording but regardlesshow long
they waited, were never answered.
What caused callers to be queued even though the Quick Credit call center was closed onthe holiday?
A. The Communication Manager was down.
B. An agentforgotto log out.
C. The holiday recording was not functioning properly.
D. The holiday was not administered in the holiday tablet
Answer: B

Avaya dumps   6201-1   6201-1최신덤프   6201-1자료

NO.9 A customer needs helpwith maintaining service leveltargets.
Which Advocate feature will make automated adjustments to overload settings?`
A. Dynamic Threshold Adjustment
B. Service Objective
C. Dynamic Percent Allocation
D. Vector Queuing Priorities
Answer: A

Avaya   6201-1   6201-1   6201-1 dump

NO.10 A technician integratesthecustomer snetwork and links the CM reference between CM and CMS is
greater than 24 hours.
Whatcan be done to fix the problem?
A. Shutdown the CMS to the ak prompt level and adjust the BIOS time.
B. Run the script /cms/install/autotime to synchronize the Communication Manager's time to the CMS
C. In. CMS, login as root and use the /cms/datesync command to sync the CMS and CM time.
D. FromSolarislogin as root and use the date command
Answer: B

Avaya   6201-1시험문제   6201-1덤프   6201-1인증   6201-1

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시험 번호/코드: 7003-1
시험 이름: Avaya (Avaya Communication Server 1000 for Avaya Aura Implementation Exam)

7003-1 덤프무료샘플다운로드하기: http://www.itexamdump.com/7003-1.html

NO.1 A customer has a Communication Server (CS) 1000E Rls. 7 x system with a System Manager as the
primary Security Server that has been designated as a Deployment Server. The application file (.nai) has
been uploaded to the deployment manager library. The customer has added an element to the security
domain and wants to deploy software applications to the element.
With respect to deployment services, which statement is false?
A. Deployment Manager has logicto prevent applications beingdeployed on unsupported hardware
platform.
B. MAS application has its own separate .nai file.
C. IM & Presence application has its own separate .nai file.
D. MAS can be deployed on the same server as Session Manager.
Answer: D

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NO.2 Refer to the exhibit.
A Communication Server 1000E Rls. 7 x customer is adding a new Human Resources department with
eight IP telephone users. The customer has asked for the telephones to be programmed with consecutive
Directory numbers (DNs) from their DID range (2000-2099).
Which numbers sequence is available to meet the customer ¯ s r equi r e ment s?
A. 2001-2008
B. 2010-2017
C. 2050-5057
D. 5091-2098
Answer: D

Avaya   7003-1   7003-1   7003-1인증

NO.3 A technician on a Communication Server 1000E SA Rls. 7x cannot get a second media Gateway to
register with the Call Server. The call server and Media Gateway 1 sit in the same 19 inch rack while
Media Gateway 2 is in another building and connected via the computer IP network Media Gateway 2 can
ping the Call Server but cannot register. The network is suspected of having a firewall or port blocking
issue.
Which diagnostic tool will help to isolate and identify a firewall or port blocking issue between the call
server and Media Gateway 2?
A. Gryphon Tool
B. Packet Capture Tool
C. Linux PPP Tool
D. Linux Modem Configuration Tool
Answer: B

Avaya   7003-1   7003-1자료   7003-1

NO.4 A customer with a Communication Server (CS) 1000E at Rls. 5.5 with two IPMG is upgrading the
system to CS 1000E SA release 7 x. The second media gateway includes a media Gateway Controller
card with one high density DSP daughter board.
How many voice channels does this configuration provide?
A. 32
B. 64
C. 96
D. 128
Answer: D

Avaya   7003-1   7003-1   7003-1자격증   7003-1최신덤프

NO.5 A customer wants to deploy an Avaya Server (CS) 1000 Rls. 7x system in Avaya Aura solution.
They plan to have the system support 50,000 users.
Which system type will meet the customer ¯ s needs?
A. CS 1000E Co-Resident Call Server and Signaling Server
B. CS 1000E Standard Availability (SA)
C. CS 1000E High Availability (HA)
D. CS 1000E High Scalability (HS)
Answer: D

Avaya dumps   7003-1   7003-1자격증   7003-1 pdf

NO.6 A customer wants to build a new Ip node on their Communication Server (CS) 1000E system with three
Signaling Servers. This node will support virtual trunks, IP media services, TPS and personnel directories.
A technician logs into Elements manager to complete the configuration, after creating and saving the
node configuration, the transfer now option chosen, then the servers are selected, the start sync is
selected followed by restart application.
What is expected outcome from the system?
A. The node file will be transferred from Signaling Servers to the call servers, and INI files will be
transferred from the call server to the selected servers.
B. The node file will be transferred from Call Servers to the Signaling servers, and the INI files will be
transferred from the Call Servers to the selected servers.
C. The node file will be transferred from Signaling Servers to the Call Server, and the INI files will be
transferred from Call Servers to the Signaling servers.
D. The node will be transferred from Element manager to the call server, and INI files will be transferred
from Element manager to CallServer.
Answer: B

Avaya자격증   7003-1덤프   7003-1자료   7003-1

NO.7 A technician deployed a Communication Server 1000E with dual homing feature configured. Both the T
and 2T ports are connected on the media Gateway Controller (MGC) one connection is active to avoid
network loops.
Which two statements are true, if the connection to the active port on the MGC is host?
(Choose two)
A. The MGC will issue a link down error.
B. The MGC will switch to the active pert.
C. The MGC and CPPM will have no loss of service.
D. The MGC will switch to the active port after 12 seconds.
Answer: B,C

Avaya   7003-1   7003-1최신덤프

NO.8 A customer has deployed a Communication Server 100 Rls. 7x system at their site. The technician has
been asked to add the Call pickup feature to the 100 IP telephone in the sales department.
The customer wants to be sure active calls not lost when the changes are made.
Which Phones Configuration feature can be enabled that will ensure changes to the telephone are not
transmitted to the call server until the telephone are busy.?
A. Bulk change
B. Courtesy change
C. Group change
D. Template change
Answer: B

Avaya dump   7003-1   7003-1인증   7003-1

NO.9 A technician is installing the Linux Base Operating System software on the CPDC server for the Avaya
Aura system and steps away while the software is loading. When the technician returns, he verifies that
the Linux base installation is complete and successfully installed.
What status can the technician verify to ensure the installation is successful?
A. There is no visible indication available.
B. The Linux server reboots and the FQDN login prompt appears.
C. The status of Linux Hardening items is displayed and the system reboots.
D. The Linux server reboots and the Linux Status Completion screen appears.
Answer: B

Avaya   7003-1   7003-1기출문제   7003-1

NO.10 You are installing a new Communication Server 1000E (CS 1000E) SA release 7x system for your
customer. They have asked you to implement the corporate Directory Feature during the installation.
A. SFTP must be disabled in LD 117.
B. Valid telephony accounts must already exist in Subscriber Manager.
C. The CS 1000E Call Server must be joined to security domain.
D. Centralized authentication must be disabled.
Answer: C

Avaya자료   7003-1덤프   7003-1

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시험 번호/코드: 6102-1
시험 이름: Avaya (Avaya Virtual Services Platform 9000 Implementation Exam)

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NO.1 Internet Group Management Protocol (IGMP) is used by the IP Multicast router, to
learn about the
existence of host group members on their directly attached subnets.
Which statement about IGMP is true?
A. The IP Multicast routers get this information by listening for IP hosts broadcasting IGMP
queries and
reporting their host group memberships.
B. The IP Multicast routers get this information by broadcasting IGMP queries and listening
for IP hosts
reporting their host group memberships.
C. The IP Multicast routers get this information by recognizing the modified MAC address of a
Multicast
packet and adding that MAC address to the Multicast tree.
D. The IP Multicast routers get this information by listening for Multicast Servers broadcasting
IGMP
queries and listening for IP hosts reporting their host group memberships.
Answer: B

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NO.2 A Split Multi Link Trunking (SMIT) for switch clustering is being configured.
Which statement is a configuration requirement for the SMIT?
A. The CP-Limit is configured on edge switch stacks.
B. VLANs that are defined on the SMLT are also defined on the tote IST.
C. Neighboring edge switch stacks should be connected to each other via the DMLT
connection to add
resilient paths in the event of an SMLT failure.
D. Alternate the primary path of the SMLT connection Lo load balance the switch core.
Answer: B

Avaya자료   6102-1   6102-1덤프   6102-1   6102-1인증

NO.3 A Virtual Services Platform (VSP) 9000 chassis has the following connections:
Four 10GBaseER core connections in ports 3/4 , 3/8, 4/4, 4/8 (9024XL cards)
40 Copper 100BaseT connections for server aggregation (9048GT card)
How many Switch Fabric (SF) modules need to be installed in the roar of the chassis to
ensure that all of
the IO cards operate at full performance, even if a single SF modules fails (n + 1 SF
redundancy)?
A. Install three SFs in St modules 1, 2, 4.
B. Install four SFs in SF modules 1, 2, 3, 4.
C. Install five SFs in SF modules 1, 2, 3, 4, 5.
D. Install six SFs in SF modules 1, 2, 3, 4, 5, 6.
Answer: D

Avaya   6102-1   6102-1   6102-1

NO.4 Which command can be used to determine the management IPv6 address on the
Virtual Services
Platform (VSP) O000?
A. Show interfaces mgmtEthernet 1/1
B. Show ip interface vrf mgmtRouter
C. Show ipv6 interface vrf mgmtRouter
D. Show ipv6 address interface
Answer: D

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NO.5 A customer is mirroring multiple ports to a single monitor port.
What happens if the mirrored traffic exceeds the bandwidth of the monitor port?
A. The traffic will be buffered until there is available bandwidth.
B. The excess traffic will be dropped randomly.
C. The excess traffic will be dropped based upon the mirror priority of the ingress port.
D. The excess traffic will be dropped based upon the port priority of the ingress port.
Answer: B

Avaya   6102-1시험문제   6102-1

NO.6 Which types of packets will port mirroring not capture.?
A. Packets that are dropped on the ingress MAC
B. Packets that are destined for the standby CP
C. Packets that are properly forwarded through the VSP
D. Packets that have a destination address of 255.255.255.255
Answer: A

Avaya   6102-1   6102-1최신덤프   6102-1

NO.7 A campus network requirement is to introduce Virtual Routing and Forwarding (VRF) in
the existing
Virtual Services Platform (VSP) 9000 core. The technician needs to configure VRF on the
VSP 9000.
Which statement represents the proper order for configuring a new VRF?
A. Create a new VLAN, add an IP address, create a VRF, and move the VLAN to the new
VRF.
B. Create a VRF, add an IP address, create a new VLAN, and move the VLAN to the new
VRF.
C. Create a VRF, create a new VLAN, add an IP address, and move the VLAN to the new
VRF.
D. Create VRF, create a new VLAN, move the VLAN to the new VRF, and add an IP
address.
Answer: D

Avaya기출문제   6102-1기출문제   6102-1   6102-1 pdf

NO.8 Given the following ACL applied to an interface:
filter acl ace 1 5 name "xxxx" filter acl ace action 1 5 deny
filter acl ace ip 1 5 ip-protocol-type eq tcp
filter acl ace protocol 1 5 dst-port eq 23
filter acl ace 1 5 enable
What is the result of this filter?
A. permit telnet traffic
B. deny ftp traffic
C. permit only tcp traffic
D. deny telnet traffic
E. deny only tcp traffic
Answer: D

Avaya pdf   6102-1   6102-1인증

NO.9 Avaya recommends that the Switch Fabric (SF) modules be installed in both Slot SF1
and Slot SF4.
What is the reason behind this recommendation?
A. It provides optimal load balancing between the SF modules.
B. It provides redundancy tor the bandwidth management.
C. It takes full advantage of the orthogonal midplane architecture.
D. It provides redundancy in case of a power supply failure.
E. It provides lossless SF failover.
Answer: B

Avaya   6102-1자격증   6102-1   6102-1최신덤프   6102-1

NO.10 Which two management ports are available on the CP module? (Choose two.)
A. Serial interface
B. USB (host) interface
C. Ethernet interface
D. Modem interface
Answer: A,D

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시험 번호/코드: 6209
시험 이름: Avaya (Avaya Aura Contact Center CCT and Multimedia Implementation Exam)

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NO.1 An agent with Avaya Aura Agent Desktop cannot log into the Contact Center. The technician needs to
verify network connectivity from the agent PC to the Contact Center Multimedia server.
Which command is used to verify the physical network connection between agent PC to the CCMM
server?
A. Arp
B. Ping
C. Tracert
D. Ipconfig
Answer: B

Avaya기출문제   6209인증   6209   6209

NO.2 A technician is adding an agent in the Contact Center Manager Administration (CCMA) utility. But no
option to add Communication Control Toolkit (CCT) user account details is presented.
What option must be taken to solve this problem?
A. The agent user type must be set to supervisor agent
B. Enter the SIP address of the agent ­ t he vo i ce u ri se r ve r
C. The Create CCT agent
option must be selected
D. The agent first and last name must be populated
Answer: C

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NO.3 You have installed Communication Control Toolkit (CCT) and need to add the CCT server in the Contact
Center Administration (CCMA) web interface and associate it to a Contact Center Manager Server
(CCMS). After adding the CCT server, you are unable to associate it with the CCMS, what is a problem
with this installation?
A. No CCT users have been created
B. The CCT server does not have valid licenses
C. The CCT server has not been added in CCMA
D. Open Queue has not been enabled on the CCMS
Answer: D

Avaya인증   6209   6209

NO.4 A technician has been asked to generate outbound and multimedia reports based on data stored
within the Contact Center Multimedia (CCMM) database. The technician must also access multimedia
data sources through the Report Creation Wizard for reporting customization. The CCMM server has
been added to the Contact Center Manager Administration (CCMA).
Which additional step is required to complete this task?
A. Assign the CCMM server as a reporting server for the Contact Center Manager Server (CCMS)
B. Add the Communication Control Toolkit (CCT) server to theCCMA
C. Add the Microsoft Exchange server to the CCMA
D. Assign the CCT server as a reporting server for the CCMS
Answer: A

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NO.5 A network drive is being mapped that will be used to setup the Contact Center Multimedia database.
The following information is provided:
-The Contact Center Multimedia server name is CCMM001
-The Contact Center Multimedia server IP address is 192.167.140.15
-The backup server name is backup004
-The backup server IP address is 192.167.140.20
-The backup folder name is dbbackup
What is the UNC path for the mapped network drive.?
A. \192.167.140.15\dbbackup
B. \CCMM001\dbbackup
C. \192.167.140.20\dbbackup
D. \dbbackup\backup004
Answer: B

Avaya dumps   6209   6209기출문제   6209   6209

NO.6 Where can the settings are configured for the inbound mail handler (IMH) such as the time between
intervals?
A. Through the Contact Center Manager Administration Network Configurations screen
B. Through the email server
C. Through the Outbound Campaign Manager
D. Through the Multimedia Administrator
Answer: A

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NO.7 A technician has installed Communication Control Toolkit (CCT). Which three elements are added to the
event viewer? (Choose three)
A. NCCT Call Log
B. NCCT Security
C. NCCT Audit Log
D. NCCT Error Log
E. NCCT System Log
Answer: B,D,E

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NO.8 The technician has installed a Contact Center multimedia (CCMM)email and web services to the
Contact Center solution.
What do the customers email and web server connect to?
A. Customer LAN
B. Contact Center Server Subnet
C. Customer server ELAN
D. Contact Center Server ELAN
Answer: A

Avaya자격증   6209자격증   6209인증   6209자료   6209

NO.9 The technician needs to install an Avaya Aura Contact center in a co-resident configuration to support a
contact center with less than 200 agents or less than 12000 calls per hour. The Contact Center Support
Multimedia Outbound and Universal Networking. The co-resident applications link through Contact Center
Manager Server, License Manager, Contact Center Manager infrastructure, Communication Control
Toolkit, Contact Center Multimedia, Server Utility and Avaya Media Server. For this installation, what is the
drive letter and size of the hard disk partition required for the Avaya Aura Contact Center application?
A. C:\ and 60 GB
B. D:\ and 80 GB
C. E:\ and 120 GB
D. F:\ and 300 GB
Answer: B

Avaya   6209   6209시험문제   6209덤프

NO.10 A technician has installed Contact Center Multimedia (CCMM) within the Contact Center environment.
Multimedia skillsets must be defined in the Contact Center Administration (CCMA) for multimedia routing
to occur.
What name convention differentiates multimedia skillsets from voice skillsets?
A. Add a multimedia suffix to the skillset name
B. Add a multimedia prefix to the skillset name
C. Add a multimedia disposition code to the skillset name
D. Add multimedia to the skillset name.
Answer: B

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시험 번호/코드: 3104
시험 이름: Avaya (Avaya one-X® UC Soft Clients Implementation and Maintenance Exam)

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NO.1 Which Avaya product performs the SIP network routing for Avaya one-X® CES?
A. Session Manager
B. Application Enablement Services
C. Communication Manager
D. System Manager
Answer: A

Avaya dumps   3104   3104기출문제
5. When setting up the Presence Server in Avaya one-X® CES, you see that the Management
Service must be established.
Which IP address is used for the host Management Service?
A. Session Manager
B. Communication Manager
C. System Manager
D. System Platform
Answer: C

Avaya dump   3104   3104
6. To prepare for the installation of the Avaya one-X® CES solution template, a new administrator
account was added to the admin security group in the enterprise Directory. When trying to login to
the Avaya one-X® CES server, you receive the error message The User name or password you
provided not recognized.
Which troubleshooting action should you take do to resolve problem?
A. Login to the Enterprise Directory and verify the user name.
B. Login as admin and change the user name in the Avaya one-X® CES server.
C. Login to the System Manager/User management/Users and synchronize the System manager
with the Avaya one-X® CES server.
D. Login to the System Platform and edit the user name.
Answer: C

Avaya   3104인증   3104   3104   3104   3104인증
7. You are in the process of investigating an error in the General Logging log. You first look at the
systemOut.log and you see that the protocol Aspect is enabled.
What is the other General log file you need to check to determine what the problem is?
A. SNMP log file
B. SAL log file
C. Trace.log file
D. Avaya one-X® CES log file
Answer: C

Avaya   3104   3104   3104인증
8. While setting up the interface to Avaya Aura® Conferencing, one of the values is the BCAPI
host.
Which IP address is the BCAPI host?
A. Avaya Web Conferencing
B. Bridge
C. Web Portal
D. Conference Manager
Answer: A

Avaya dump   3104   3104   3104시험문제
9. After the completion of Avaya one-X® CES solution template, you find that the transcoding
service
is unable to connect to the Transcoding Server in the Avaya one-X® CES system, you see that
the state is unavailable.
Which troubleshooting steps are needed to resolve problem?
A. Verify that the property values in the Transcoding server is Same as what is stated in the
System Manager server.
Determine that the /tmp/transcoding directory is present on the transcoding server
Verify the Host IP address
Restart the Avaya one-X® CES server
B. Ensure the /tmp/transcoding directory is Present on the handset Server
Verify the Host IP address is the same as the loopback IP address
Restart the transcoding Server.
C. Ensure the /tmp/transcoding Server is the same as what is stated on the Avaya one-X CES
admin web site.
Determine that the /tmp/transcoding directory is present on the Avaya one-X CES server.
Verify the host IP address is same as the loopback IP address.
D. Update the Avaya one-X CES Transcoding Services value via the Admin page.
Verify that the Host IP address and the loopback IP address are not same.
Restart the Transcoding server.
Answer: A

Avaya기출문제   3104   3104   3104자료   3104
10. You have a case where the calls to the user gets routed to Avaya one-X® Mobile and
voicemail at
the same time. You have verified that the user’s desktop telephone is set to Send all calls,
however, the Avaya one-X® Mobile device is disabled and the calls are registering as a call entry.
Which statement correctly describes the solution to this problem?
A. Set Avaya one-X® Mobile client to Send all Calls on the mobile device when the Avaya
Deskphone is set to Block All Calls.
B. Set Avaya one-X® Mobile client to Block all calls on the mobile device when Avaya Deskphone
is set to Block All Calls.
C. Set Avaya one-X® Mobile client to Block all calls on the mobile device when Avaya Deskphone
is set to Send All Calls.
D. Set Avaya one-X® Mobile client to Send all calls on the mobile device when Avaya Deskphone
is set to Send All Calls.
Answer: C

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NO.2 While at a customer site, an out-of-memory space permanent generation (PermGen) error
occurs.
Which troubleshooting steps you perform so that error does not occur again?
A. Delete the template
Restart Tomcat (log into Communication Manager as admin)
Type: /sbin/service/ reboot.
Installthe template
B. Delete the template
Restart Tomcat (log into the Avaya one-X® CES server as admin)
Type: /sbin/service tomcat restart
Install all template
C. Delete the template
Restart Tomcat (log into System Manager as admin/su to root)
Type: /sbin/service tomcat reboot
Login to the System Platform Web console
Install the template
D. Delete the template
Restart Tomcat (log into cdom as admin/su to root)
Type: /sbin/service tomcat restart
Login to the System Platform Web console
Install the template
Answer: D

Avaya   3104 dump   3104인증   3104최신덤프   3104

NO.3 Which two servers are optional with regard to the Restart the CES solution? (Choose two)
A. Session Manager
B. LDAP
C. Communication Manager
D. Presence
Answer: B,D

Avaya   3104기출문제   3104

NO.4 The Avaya one-X® Client Enablement Services (CES) has the choice of template sizes.
Which factor is used to decide the template size?
A. Extra feature purchased by the customer
B. The version of System Platform
C. The server type
D. The type of mobile devise that is being integrated into Avaya one-X® CES
Answer: C

Avaya   3104인증   3104   3104

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