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시험 번호/코드: 6201-1
시험 이름: Avaya (Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Exam)
저희는 수많은 IT자격증시험에 도전해보려 하는 IT인사들께 편리를 가져다 드리기 위해 Avaya 6201-1실제시험 출제유형에 근거하여 가장 퍼펙트한 시험공부가이드를 출시하였습니다. 많은 사이트에서 판매하고 있는 시험자료보다 출중한ITExamDump의 Avaya 6201-1덤프는 실제시험의 거의 모든 문제를 적중하여 고득점으로 시험에서 한방에 패스하도록 해드립니다. Avaya 6201-1시험은ITExamDump제품으로 간편하게 도전해보시면 후회없을 것입니다.
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Avaya 6201-1인증시험은 전업적지식이 강한 인증입니다. IT업계에서 일자리를 찾고 계시다면 많은 회사에서는Avaya 6201-1있는지 없는지에 알고 싶어합니다. 만약Avaya 6201-1자격증이 있으시다면 여러분은 당연히 경쟁력향상입니다.
6201-1 덤프무료샘플다운로드하기: http://www.itexamdump.com/6201-1.html
NO.1 A customer has purchased 5200 agent licenses and each agent has been assigned at least 3 skills.
Which two values would be a valid Data Storage Allocation entry for "Maximumagents lagged in"?
(Choose two)
A. 10400
B. 15600
C. 100000
D. 500000
Answer: A,B
Avaya기출문제 6201-1 6201-1기출문제 6201-1
NO.2 Which two CommunicationManagerfeatures does the VALcircuit pack support? (Choose two.)
A. Music-an-hold
B. Voice over IP
C. Integrated Announcements
D. Local Announcements
Answer: C,D
Avaya dump 6201-1 6201-1 6201-1 pdf 6201-1
NO.3 In an active non-Expert agent selection (AES) environment, what is each hunt group known as?
A. Agent
B. Split
C. Skill
D. Vector
Answer: C
Avaya 6201-1 6201-1 6201-1
NO.4 Toactivate, which three options require an Avaya authorization password? (Choose three)
A. simultaneous CMS Supervisor logins
B. the number of agents thatthe CMS can report on
C. the number of users that can be administered in the CMS
D. the number of ACDs thatthe CMS system can monitor
E. features assigned to each user
Answer: A,D,E
Avaya 6201-1 6201-1덤프
NO.5 A customer just upgraded their CMS to releaseR16 from release Rt4. Theswitch is releaseCM4 and is
not going to be upgraded to CM 6untilnextweek
When the switch is upgraded,what needs to happen before the link will come up using theCM6 protocol?
A. Only the reporting adjunct in the switch needs to be changed to R16 CMS.
B. Only the switch release in the CMS needs to be changed to CM6.
C. Both the reporting adjunctthe switch and the switch release in the CMS need to be updated
D. It is not necessary fareither the reporting adjunct orthe switch release to change.
Answer: C
Avaya덤프 6201-1 6201-1 6201-1
NO.6 When connecting the service PC to S8800, the cable connects the System Management Ethernet
connector port.
Which port is used when hooking the monitor to the CMS T5220?
A. SER MGT Port
B. NET MGT Port
C. NET 1Port
D. XVR-300XB port
Answer: A
Avaya 6201-1기출문제 6201-1
NO.7 Click theexhibit button
A Miami basedmedical center is defining evacuation procedures for severe weather conditions The center
has decided to plan for two types evacuations, major and minor During a minor evacuation; the center
willstaff only a few medical answer line agents to answer critical callsmajor evacuation the answer line will
not be staffed instead of reaching alive agent, callers willreceive a pre-recordedinformation
Inthe example vector segment, what is represented by the Ein steps 2 and 3?
A. E is a standard vector code for evacuation
B. E has been administered as a Feature Access Code
C. Ehas a vector variable that is changed when an evacuation is required
D. E is assigned to a VDN that routes calls to an evacuation vector
Answer: D
Avaya 6201-1시험문제 6201-1기출문제
NO.8 The Quick Credit call center opened at 8 a.m. on the Friday, the day after a holiday By8:30, the
customer service line had received 6 customercomplaints all1 stemming from calls to the center the day
before. Callers complained thatthey received the all agents are busy
recording but regardlesshow long
they waited, were never answered.
What caused callers to be queued even though the Quick Credit call center was closed onthe holiday?
A. The Communication Manager was down.
B. An agentforgotto log out.
C. The holiday recording was not functioning properly.
D. The holiday was not administered in the holiday tablet
Answer: B
Avaya dumps 6201-1 6201-1최신덤프 6201-1자료
NO.9 A customer needs helpwith maintaining service leveltargets.
Which Advocate feature will make automated adjustments to overload settings?`
A. Dynamic Threshold Adjustment
B. Service Objective
C. Dynamic Percent Allocation
D. Vector Queuing Priorities
Answer: A
Avaya 6201-1 6201-1 6201-1 dump
NO.10 A technician integratesthecustomer snetwork and links the CM reference between CM and CMS is
greater than 24 hours.
Whatcan be done to fix the problem?
A. Shutdown the CMS to the ak prompt level and adjust the BIOS time.
B. Run the script /cms/install/autotime to synchronize the Communication Manager's time to the CMS
C. In. CMS, login as root and use the /cms/datesync command to sync the CMS and CM time.
D. FromSolarislogin as root and use the date command
Answer: B
Avaya 6201-1시험문제 6201-1덤프 6201-1인증 6201-1
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